Terms of Service

These terms apply when you use https://springwood.vn, message the Spring Wood VN Facebook Page on Messenger, or Spring Wood's Zalo OA. By using them you agree to these terms.

Spring Wood provides information, consultation and quotations about imported lumber and wood products.

Messages may be answered by staff or by an AI-assisted virtual assistant. Content drafted by the assistant is for reference only; prices, specifications and delivery times are binding only when confirmed in writing by Spring Wood staff.

Provide truthful information when contacting us.

Do not send unlawful content, spam, malware or content that infringes others' rights.

Do not send sensitive information such as passwords or card numbers in messages.

Content, images and trademarks on our website and channels belong to Spring Wood or its licensors. Do not copy or use them commercially without written consent.

We strive for accuracy but do not guarantee that all information is complete or error-free. Spring Wood is not liable for indirect damages arising from reliance on reference information that has not been confirmed in writing.

Collection and processing of personal data is described in our Privacy Policy: https://springwood.vn/en/privacy.

We may update these terms; last updated: 28/10/2026. Questions: info@springwood.vn or 0935 011 189. These terms are governed by the laws of Vietnam.